New Patient Info

Appointments

We do our best trying to accommodate your individual needs and provide you with timely and efficient services. We work very hard to stay on schedule so as to minimize your waiting time in our office. A scheduled appointment is a commitment of time between the doctor and the patient. We reserve that time just for you. When appointment is missed or canceled, that time is lost. We make every effort to honor all time commitments, and we expect you to extend the same courtesy to us. Please, make every effort to keep that commitment. If you can not keep your scheduled appointment, a minimum 24 hours advanced cancellation notice will allow us to another patient in need of treatment.

Emergencies

In case of emergency we’ll do our best to see you immediately. If the problem arises when the office closed, an appropriate answering system will forward your message to the doctor who will be in touch with you promptly.

Insurance

While we participate with many major dental insurance plans, different insurance companies vary greatly in the type of coverage available. Patients are responsible for deductibles, co-payments and remaining balances. We can not guarantee the insurance payment as estimated. Therefore, the estimate provided by the insurance is to be considered a guideline until the final payment is received. If you have any questions regarding your insurance, please get your information, including an ID card and the claim form ready and call us or your insurance company. Or bring it with you on your first visit. We are always happy to assist you in maximizing your dental insurance benefits.

Payment Options

We expect you to take care of your financial responsibility on the day of the visit. Alternative financial arrangements will be honored if they are made in advance. For your convenience, we accept cash, personal checks and credit cards. The financing is also available through a financial program with a low interest monthly payment.